Call Center Connects Athens People With Needed Services

Community connection runs a 211 call center, organizes volunteers, and runs community events. They serve to connect people with different social services they might need, like finding shelter or paying medical bills. They also work with St Mary’s and Athens Regional Hospitals to assess the needs of citizens, why they need them, and how they can resolve them.

Community Connection connects people with social services they need. It is a nonprofit organization that has now launched a call center to connect people with social services in Athens and surrounding counties. All Athens residents have to do is dial 211 and Community Connection coordinates volunteers to fill the needs of people of Athens. Reporter Jacob Moore takes you inside this service for the Athens community.